The Detore (“The Detore” or “we,” “our,” or “us”) respects your privacy and is committed to protecting it through compliance with this policy (“Privacy Policy”). This Privacy Policy delineates the types of information we may collect from you or that you provide when you visit the website (www.thedectore.com), and its associated subdomains (collectively, our “service”) alongside our application, including through your use or receipt of any content, functionality, products, and services offered on or through the Platform, whether as a guest or a registered user, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information we collect from you when you visit our website/app, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

• Name / username
• Phone numbers
• Email addresses
• Mailing addresses
• Job titles
• Billing addresses
• Debit/credit card numbers
• Age
• Password

We also collect information from mobile devices for a better user experience, although these features are completely optional:

• Location (GPS): Location data helps create an accurate representation of your interests and can be used to bring more targeted and relevant ads to potential customers.
• Phonebook (contacts list): Your contacts list allows the platform to be much more user-friendly since accessing your contacts from the app saves you tons of time.
• Camera (pictures): Granting camera permission allows the user to upload any picture straight from the platform. You can safely deny camera permissions for this platform.
• Photo gallery (pictures): Granting photo gallery access allows the user to upload any picture from their photo gallery. You can safely deny photo gallery access for this platform.

This Privacy Policy does not apply to information collected by us offline or through other means and does not apply to information collected by any third party, including through any application or content that may link to or be accessible from or on the Site.

If you are using the Site on behalf of your employer or organization (the “Organization”), you represent and warrant that you have the authority to accept this Privacy Policy on behalf of the Organization. If you (and your Organization, if applicable) do not agree to our Privacy Policy, please do not use the Site. The term “you,” “your,” etc. refers to both you as an individual user and your Organization (if applicable).

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using our Site, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Site after we make changes is deemed acceptance of those changes, so please check this Privacy Policy periodically for updates.

When Does The Detore Use End-User Information from Third Parties?

The Detore will collect end-user data necessary to provide services to our customers. End users may voluntarily provide us with information available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When Does The Detore Use Customer Information from Third Parties?

We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a The Detore customer, we receive information from a third party that provides automated fraud detection services to The Detore. We also occasionally collect information made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do We Share the Information We Collect with Third Parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners. If we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics. They may aggregate information about our advertising and what you see on the website/app and then provide auditing, research, and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.

Where and When Is Information Collected from Customers and End Users?

The Detore will collect personal information that you submit to us. We may also receive personal information about you from third parties, as described above.

How Do We Use the Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us respond better to your individual needs).
• To improve our website/app (we continually strive to enhance our offerings based on the information and feedback we receive from you).
• To improve customer service (your information helps us respond more effectively to your customer service requests and support needs).
• To process transactions.
• To administer a contest, promotion, survey, or other site feature.
• To send periodic emails.

How Do We Use Your Email Address?

By submitting your email address on this website/app, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this policy. Note: if at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only as long as needed to provide The Detore to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

How Do We Protect Your Information?

We implement various security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via secure socket layer (SSL) technology and then encrypted into our payment gateway provider’s database, accessible only to those authorized with special access rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to The Detore or guarantee that your information on the service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Could My Information Be Transferred to Other Countries?

The Detore is incorporated in India. Information collected via our website/app may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world. It may be viewed and hosted anywhere globally, including countries that may not have laws regulating the use and transfer of such data. By using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Is the Information Collected Through the Detore Service Secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Can I Update or Correct My Information?

The rights you have to request updates or corrections to the information The Detore collects depend on your relationship with The Detore. Personnel may update or correct their information as detailed in our internal company employment policies.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information. You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by canceling your account. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain or information that we have provided to third parties in accordance with this privacy policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

Personnel
If you are a The Detore worker or applicant, we collect information you voluntarily provide to us. We use the information collected for human resources purposes to administer benefits to workers and screen applicants.
You may contact us to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain or information that we have provided to third parties in accordance with this privacy policy prior to such update, correction, change, or deletion.

Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of The Detore or any of its corporate affiliates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization, or similar proceeding. The third party must agree to adhere to the terms of this privacy policy.

Affiliates
We may disclose information (including personal information) about you to our corporate affiliates. For purposes of this privacy policy, “corporate affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with The Detore, whether by ownership or otherwise. Any information relating to you that we provide to our corporate affiliates will be treated by those corporate affiliates in accordance with the terms of this privacy policy.

Governing Law
This privacy policy is governed by the laws of India without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this privacy policy, except for those individuals who may have rights to make claims under Privacy Shield or the Swiss-US Framework.

The laws of India, excluding its conflicts of law rules, shall govern this agreement and your use of the website/app. Your use of the website/app may also be subject to other local, state, national, or international laws.

By using The Detore or contacting us directly, you signify your acceptance of this privacy policy. If you do not agree to this privacy policy, you should not engage with our website/app or use our services. Continued use of the website/app, direct engagement with us, or following the posting of changes to this privacy policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We’ve updated our privacy policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our The Detore, registering an account, or making a purchase, you hereby consent to our privacy policy and agree to its terms.

Links to Other Websites

This privacy policy applies only to the services. The services may contain links to other websites not operated or controlled by The Detore. We are not responsible for the content, accuracy, or opinions expressed on such websites, and they are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the services to another website, our privacy policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies

The Detore uses “cookies” to identify the areas of our website/app that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to enhance the performance and functionality of our website/app but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website/app as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access functionality on our website/app correctly or at all. We never place personally identifiable information in cookies.

Blocking and Disabling Cookies and Similar Technologies

Wherever you’re located, you may also set your browser to block cookies and similar technologies. However, this action may block our essential cookies and prevent our website/app from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may lose some saved information (e.g., saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookies does not delete the cookie from your browser; you will need to do this yourself from within your browser. Visit your browser’s help menu for more information.

Kids’ Privacy

We collect information from kids under the age of 13 just to better our services. If you are a parent or guardian and you are aware that your child has provided us with personal data without your permission, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to Our Privacy Policy

We may change our service and policies, and we may need to make changes to this privacy policy so that they accurately reflect our service and policies. Unless otherwise required by law, we will notify you (for example, through our service) before we make changes to this privacy policy and give you an opportunity to review them before they go into effect. If you continue to use the service, you will be bound by the updated privacy policy. If you do not want to agree to this or any updated privacy policy, you can delete your account.

Third-party Services

We may display, include, or make available third-party content (including data, information, applications, and other products services) or provide links to third-party websites or services (“third-party services”).

You acknowledge and agree that The Detore shall not be responsible for any third-party services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. The Detore does not assume and shall not have any liability or responsibility to you or any other person or entity for any third-party services.

Third-party services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

Facebook Pixel
Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website/app. You can use the pixel to ensure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service, which is held in accordance with its privacy policy.

Tracking Technologies

• Google Maps API: Google Maps API is a robust tool that can create a custom map, check-in functions, display live data, plan routes, or create a mashup, among other things. Google Maps API may collect information from you and your device for security purposes, following its privacy policy.
• Cookies: We use cookies to enhance the performance and functionality of our platform but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the platform as we would not be able to remember that you had logged in previously.
• Local Storage: Sometimes known as DOM storage, local storage provides web apps with methods and protocols for storing client-side data.
  Sessions: We use “sessions” to identify the areas of our platform that you have visited. A session is a small piece of data stored on your computer or mobile device by your web browser.

Information About General Data Protection Regulation (GDPR)

We may collect and use information from you if you are from the European Economic Area (EEA). In this section of our privacy policy, we explain how and why this data is collected, and how we maintain this data’s protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have over their personal data.

What is Personal Data?

Any data related to an identifiable or identified individual falls under personal data. GDPR covers a broad spectrum of information that could be used alone or combined with other pieces to identify a person. It extends beyond a person’s name or email address, including financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

Data Protection Principles

The data protection principles include requirements such as:

• Personal data collected must be processed fairly, legally, and transparently, used only in an expected way.
• It should only be collected for a specific purpose and used for that purpose.
• Data should be held no longer than necessary for its purpose.

People covered by GDPR have the right to access, update, retrieve, and remove personal data.

Why is GDPR Important?

GDPR adds requirements regarding how companies protect individuals’ personal data they collect and process. It raises compliance stakes by increasing enforcement and imposing greater fines for breaches.

Individual Data Subject’s Rights – Data Access, Portability, and Deletion

We are committed to helping customers meet GDPR’s data subject rights requirements. We process or store all personal data in fully vetted, DPA compliant vendors. Conversations and personal data are stored for up to 6 years unless your account is deleted. In that case, we dispose of all data in accordance with our terms of service and privacy policy, within 60 days.
We are aware that if you work with EU customers, you need to provide them access to update, retrieve, and remove personal data. Our customer support team is here to help you with any API-related questions.

Contact Us

If you have questions, concerns, complaints, or suggestions regarding our privacy policy, need to request your personal data per applicable laws, or need to contact us, please reach out via email: info@thedectore.com